Get Help

Office Hours for Faculty

CTL staff hold Office Hours to help faculty with questions related to teaching and educational technologies supported at Columbia. Office hours are held via phone and Zoom. To join the Zoom room you must be logged into your Columbia Zoom account. For instructions please see CUIT’s Zoom Sign In information. If you are already logged in, please click the relevant Zoom link below.

If you would like to meet in-person on the Morningside campus please write to ColumbiaCTL@columbia.edu to make an appointment.

Morningside Campus 
Days: Monday – Friday
Time: 9:00 AM – 5:00 PM
Call-in: 212-854-9058
Via Zoom: https://columbiauniversity.zoom.us/my/ctlhelp

Medical Campus
Days: Wednesday
Time: 10:00 AM – 2:00 PM
Via Zoom: https://columbiauniversity.zoom.us/j/758984456

Office Hours for Graduate Students

CTLgrads live office hours
Live office hours for graduate students will resume in late August, 2022. For guidance on teaching approaches and tactics, preparing materials for teaching portfolios, or completing tracks in the Teaching Development Program, request an individual consultation (consultation request link) or send questions to the CTL graduate student support team at CTLgrads@columbia.edu.

Teaching platform support
For help with CourseWorks, Zoom, and other learning tools supported by CTL
Days: Monday – Friday
Time: 9:00 AM – 5:00 PM
Call-in: 212-854-9058
Via Zoom: https://columbiauniversity.zoom.us/my/ctlhelp

Individual consultations
You may request an individual consultation (consultation request link) or send questions to the CTL graduate student support team at CTLgrads@columbia.edu.

Additional Help:

For university-wide news and announcements, visit preparedness.columbia.edu

For Zoom-related inquiries, email ColumbiaCTL+zoom@columbia.edu

For CourseWorks-related inquiries, contact ColumbiaCTL+Courseworks@columbia.edu

For general inquiries, contact the CTL at 212-854-1692 or ColumbiaCTL@columbia.edu

For IT support, contact the CUIT Service Desk